Privacy

Any emails from The Original Manx Fudge Factory are confidential and intended for the use only of the person to whom the message is addressed.

If you are not the intended recipient you are strictly prohibited from reading, disseminating, copying or using the message, or its contents in any way and must contact the sender immediately.

WARNING: Whilst The Original Manx Fudge Factory takes steps to prevent computer viruses from being transmitted via electronic mail attachments we cannot guarantee that attachments do not contain computer virus code. 
You are therefore strongly advised to undertake anti-virus checks prior to accessing the attachment to any email. 
The Original Manx Fudge Factory grants no warranties regarding performance or quality of any attachment and undertakes no liability for loss or damage howsoever caused.

For security purposes, staff training, to assist in resolving complaints and to improve our customer service, email communications may be monitored and telephone calls may be recorded.

The Original Manx Fudge Factory WILL NOT disclose any of your personal details to any third party in any form, unless instructed to do so by yourself or by a Court Order.

When using our Online Service, details of your payment card are never held on our systems. The transaction is handled securely via an external payment processeor, Paypal and processed via their secure systems.

You will NEVER be contacted by The Original Manx Fudge Factory by email asking for your personal details and / or payment details with the one rare exception where difficulties have been encountered with a payment relating to a specific order. In such a case the order number will be quoted as this is known only to you and ourselves.

Payment details are ordinarily only requested as part of our online ordering procedure

Any other or suspicious email requests should be ignored and any such emails should be forwarded to The Original Manx Fudge Factory via admin@manxfudgefactory.com for us to investigate the attempted fraud.

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